How can we help?
Find answers to the most common questions about our services.
About Our Service
Yes! We bring everything — professional-grade, eco-friendly cleaning products, mops, vacuums, and microfiber cloths. You don’t need to provide a thing. We are bonded and insured and stand behind our work with a 100% satisfaction guarantee
Absolutely. Every cleaner on our team goes through a thorough background check and in-person interview before joining us. We only hire people we’d trust in our own homes. We provide professional residential cleaning tailored to your home and schedule, including standard cleaning, recurring weekly, bi-weekly and monthly cleaning, deep cleaning, and move-in/move-out cleaning.
If you’re not happy with any area we cleaned, call us within 24 hours and we’ll come back to fix it at no charge. Your satisfaction is our top priority.
Booking & Payments
Just click “Book Now” on our website, select your service, pick a date and time, and enter your details. The whole process takes about 60 seconds. You’ll receive a confirmation email immediately.
Whether you need regular house cleaning or a detailed deep clean, North Bay Maid is here to help you enjoy a cleaner, fresher home
Not at all. Many of our customers provide us with a key or door code. Your home is always treated with the utmost care and respect whether you’re there or not.
We accept all major credit and debit cards during booking. Payment is processed securely online after your cleaning is complete. We never charge your card until the job is done.